Contact Us

Thank you for visiting Lolly Spins. We are an independent review and affiliate website dedicated to providing honest and comprehensive information about online gambling brands. We understand you may have questions or feedback, and we are here to help with inquiries that fall within our scope.

Before contacting us, please carefully review the sections below to ensure your query is directed appropriately. This will help us provide you with the most efficient and helpful response.

Lolly Spins is an independent website. We specialize in reviewing online casinos and sportsbooks, offering insights, comparisons, and recommendations to help you make informed decisions. It is crucial to understand that we are NOT an online casino or sportsbook operator. We do not host any gambling games, hold player accounts, process deposits or withdrawals, or manage any aspect of a player's gambling activity.

Our role is to evaluate and report on various gambling platforms. We act as an informational resource, not as a direct service provider for gambling activities. We do not have access to individual player accounts with any operator, nor can we intervene in disputes between players and casinos.

As an independent review site, Lolly Spins can assist with the following types of inquiries:

• Feedback on Our Reviews and Content: If you have suggestions, corrections, or believe there's an inaccuracy in any of our reviews or articles, please let us know. We strive for accuracy and value user input.
• Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate program discussions, please reach out.
• General Questions About Our Website: If you have questions about how Lolly Spins operates, our review methodology, or the information presented on our site, we are happy to clarify.
• Reporting Broken Links or Technical Issues: If you encounter any non-functioning links or technical problems while browsing Lolly Spins, please inform us so we can address them promptly.

Due to our independent nature, there are many issues we cannot assist with. It is vital to understand these limitations to avoid frustration and ensure your query reaches the correct party:

• Player Account Issues: We cannot access, manage, or provide support for any player accounts with online casinos or sportsbooks.
• Deposits and Withdrawals: We do not handle any financial transactions related to gambling, including deposits, withdrawals, bonus claims, or payment processing.
• Gameplay or Technical Issues with a Casino: Problems with game fairness, software glitches on a casino's platform, or specific game rules must be addressed with the casino directly.
• Bonus Claims or Wagering Requirements: We cannot assist with activating bonuses, understanding wagering requirements, or resolving issues related to bonus funds at any gambling site.
• KYC (Know Your Customer) Verification: We are not involved in the identity verification processes required by online gambling operators.
• Complaints Against a Specific Casino: While we review casinos, we cannot act as an intermediary for player complaints against them.

If you have any questions or encounter problems related to your player account, including login issues, verification (KYC), deposits, withdrawals, bonus terms, or any aspect of your gameplay, you must contact the customer support of the specific online casino or sportsbook you are playing at. Lolly Spins has no access to your personal account information, transaction history, or any operational data of these gambling sites. We cannot process refunds, release funds, or resolve disputes on your behalf.

Most reputable online gambling brands offer multiple support channels, including live chat, email, and sometimes telephone support. Please refer to their official website for their dedicated contact information.

For all legal inquiries pertaining specifically to the Lolly Spins website, its content, or operations, please direct your correspondence to the email address provided below. This includes matters such as intellectual property rights, data protection concerns (GDPR), or any other legal questions related to our independent review site.

Email: [email protected]

Please note that this email is exclusively for legal matters concerning Lolly Spins. We cannot provide legal advice regarding individual gambling disputes or issues with third-party operators.

Lolly Spins respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright, or if you wish to submit a Digital Millennium Copyright Act (DMCA) takedown request, please send a detailed notice to the email address provided. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Email: [email protected]

Lolly Spins is committed to promoting responsible gambling. While we do not operate any gambling platforms, we strongly advocate for safe play and provide information on responsible gambling practices within our content. If you or someone you know is struggling with gambling, please seek help immediately. We recommend contacting dedicated responsible gambling organizations for support and resources. These organizations offer confidential advice and assistance.

Please remember, Lolly Spins cannot directly provide counseling or support for gambling addiction. Our role is limited to providing information and directing you to appropriate professional help.

We aim to respond to all legitimate inquiries within 2-3 business days. Complex queries or those requiring further investigation may take longer. We appreciate your patience and understanding. Please ensure your email clearly states the nature of your inquiry in the subject line to help us process it efficiently.

Thank you for your understanding and for choosing Lolly Spins as your trusted source for online gambling reviews.