Our Commitment to Safer Gambling
At Lolly Spins, we are dedicated to providing a safe, enjoyable, and responsible gaming environment for all our players. We understand that for most, gambling is a form of entertainment, but for a small number of individuals, it can become a problem. Our responsible gaming policy outlines the measures we have implemented to prevent problem gambling and assist those who may be affected. We are committed to upholding the highest standards of player protection, in compliance with our licensing authority's regulations and best industry practices. We believe in empowering our players with the tools and information they need to manage their gaming habits effectively.
Recognising the Signs of Problem Gambling
Problem gambling can manifest in various ways and often goes unnoticed until it has a significant impact on an individual's life. It is important to be aware of the signs, both in yourself and in others. If gambling is causing financial, emotional, or social distress, it may be a problem.
- Spending more money and time on gambling than you can afford.
- Chasing losses, trying to win back money you have lost.
- Feeling restless or irritable when trying to cut down or stop gambling.
- Gambling to escape from problems or feelings of anxiety, guilt, or depression.
- Lying to family and friends about the extent of your gambling.
- Jeopardising a significant relationship, job, or educational opportunity because of gambling.
- Borrowing money or selling possessions to fund gambling.
Keeping Gambling Fun and Under Control
Maintaining control over your gambling activities is crucial for ensuring it remains a source of entertainment. Lolly Spins encourages all players to adopt responsible gaming habits.
- Gamble for entertainment, not as a source of income. Gambling should be seen as a leisure activity, not a way to make money.
- Set a budget and stick to it. Decide how much you can afford to lose before you start playing and do not exceed that amount.
- Never chase losses. Accept that losing is part of gambling and do not try to win back money you have lost.
- Balance gambling with other activities. Ensure gambling does not become your sole form of entertainment.
- Do not gamble when you are upset, stressed, or under the influence of alcohol or drugs. These states can impair your judgment.
- Take frequent breaks. Step away from the game regularly to clear your head.
Setting Deposit, Loss and Wager Limits
Lolly Spins provides tools to help you manage your spending and playing habits. You can set personal limits on your account to control the amount of money you deposit, lose, or wager over specific periods. These limits can be set for daily, weekly, or monthly intervals.
- Deposit Limits: Restrict the total amount of money you can deposit into your Lolly Spins account within a chosen timeframe.
- Loss Limits: Control the maximum amount of money you can lose within a chosen timeframe. Once this limit is reached, you will be unable to place further wagers until the period resets.
- Wager Limits: Set a cap on the total amount of money you can wager within a chosen timeframe.
Time-Outs and Cool-Off Periods
If you feel you need a short break from gambling, Lolly Spins offers time-out and cool-off options. These features allow you to temporarily restrict access to your account for a defined period.
- Short Time-Outs: You can choose to take a break for periods ranging from 24 hours to several weeks. During this time, you will not be able to log in or access any gambling services on Lolly Spins.
- Cool-Off Periods: Similar to time-outs, cool-off periods allow for slightly longer breaks, typically up to a few months. This option is useful if you are considering a more extended break but are not ready for self-exclusion.
Self-Exclusion Options
For players who feel they need a more significant break from gambling, Lolly Spins offers a self-exclusion program. This option allows you to voluntarily close your account for an extended period, typically six months, one year, or five years. During a self-exclusion period:
- Your account will be immediately closed, and you will be prevented from logging in.
- We will take all reasonable steps to prevent you from opening new accounts with us.
- You will be removed from all marketing databases and will not receive any promotional material from Lolly Spins.
- Any remaining funds in your account, subject to our withdrawal policy, will be returned to you.
Protecting Minors
Lolly Spins is strictly committed to preventing underage gambling. Our services are not intended for, and we do not knowingly collect personal information from, individuals under the legal gambling age in their jurisdiction. We implement robust age verification procedures to ensure that only eligible individuals can open accounts and participate in our games.
- We require all players to confirm they are of legal gambling age during the registration process.
- We conduct electronic age verification checks using third-party databases.
- We reserve the right to request additional documentation, such as a copy of a government-issued ID, to verify a player's age.
- Accounts found to belong to minors will be immediately closed, and any winnings forfeited.
Reality Checks and Session Reminders
To help you keep track of your gaming activity, Lolly Spins offers reality checks and session reminders. These features are designed to provide periodic notifications about how long you have been playing.
- Reality Checks: You can set a frequency for these pop-up messages, for example, every 30 minutes or every hour. The reality check will display information such as your session duration, your total stakes, and your net winnings or losses during that session.
- Session Reminders: These are similar to reality checks but focus specifically on reminding you of the time elapsed during your current gaming session.
Taking a Self-Assessment
Understanding your gambling habits is the first step towards responsible gaming. We encourage all Lolly Spins players to periodically take a self-assessment to evaluate their relationship with gambling. This can help identify potential issues early on. Consider the following questions honestly:
- Do you spend more money or time gambling than you intended?
- Have you tried to cut down on gambling but been unsuccessful?
- Do you feel anxious, guilty, or depressed after gambling?
- Has gambling caused problems in your relationships, work, or finances?
- Do you gamble to escape from worries or problems?
- Have you ever lied about your gambling activities?
- Do you feel the need to gamble with increasing amounts of money to get the same thrill?
Hvar á að leita hjálpar
Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:
Innlend aðstoð: Ísland
- SÁS (Samtök áhugafólks um spilafíkn)
- Red Cross Helpline 1717 · Hjálparsími: 1717
- Sjálfsútilokun: Operator self-exclusion (no national register)
Alþjóðleg aðstoð (öll lönd)
- Gambling Therapy (free global online support in 30+ languages)
- GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
- Gamblers Anonymous (international 12-step fellowship, find local meetings)